Service was timely, courteous and competent. Kevin and Trey conscientiously and quickly addressed issues. The original unit proved to be a very noisy operation and it was replaced without question. Christian worked neatly and industriously. My one concern is with copious amounts of water, under and around the unit, forming large puddles. Despite both Kevin and Trey’s assurance that this is normal, I remain concerned as I have had units in this location for over 25 years….and no puddles!
Office personnel is responsive and courteous. I recommend Summit Services….not sure about this Carrier unit’s water leakage.